Membership Refund Policy

If you are not 100% satisfied with your membership Lift-Off offers a full refund within 30 days of your initial subscription. 

Any projects associated with your username that have been entered into the competitions will automatically be removed.

If you wish to cancel your membership after an automatic renewal has taken place, please contact us within 7 days of the renewal date. 

If you wish, you can cancel your upcoming membership renewal here: https://checkout.liftoff.network/updateinfo/. Please be aware your Network Hub Account will be closed on the date of your renewal, and any material associated with your account will be lost.

To request a refund email support@liftoff.network. Please include your Network username, the email address associated with the Stripe or PayPal transaction, and your transaction ID & date.